Case Management & Incident Reporting

CRIMR empowers organizations to report, manage, and analyze millions of incidents with unmatched speed and scale. Built on Microsoft Azure—not Salesforce or Jira—our platform delivers enterprise-grade reliability and security, backed by advanced analytics that turn every case into actionable intelligence.

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Built for the Front Line. Powered by Real Intelligence.

Yesterday’s platforms weren’t built for modern crime-fighting. We are.

If your current incident reporting system feels like a bloated CRM or a broken helpdesk ticketing tool, that’s because it is. CRIMR was purpose-built for retail, restaurant, and multi-location operations—not rebranded from Salesforce or Jira. We give frontline teams the speed, power, and intelligence they need to take action—fast.

Built to Dominate at Scale
Millions of Records. Zero Lag.

Log and store unlimited incidents, file attachments, and media across your entire operation. No storage caps. No slowdown.

Lightning-Fast Mobile Reporting

Your team can file an incident in under 2 minutes—on the sales floor, in the warehouse, or on the move. No training needed.

Speech-to-Text Submissions

CRIMR includes native voice‑to‑text input. Perfect for high‑traffic shifts and high‑risk environments.

100% Browser & Device Agnostic

Laptop at HQ? Tablet in the field? Mobile on the fly? CRIMR works seamlessly across all devices—no special hardware required.

CRIMR vs the Legacy Crowd

  • Description Tools like Appriss and ThinkLP piggyback on bloated platforms like Salesforce and Jira—systems built for sales teams and IT departments. The result? Slow performance, confusing workflows, and massive overhead.

    CRIMR is built from the ground up on Microsoft Azure—engineered for scale, speed, and security without the licensing tax.

  • Many "big name" vendors are owned by private equity firms whose goal is simple: extract as much profit as possible. Innovation slows. Customer support suffers.

    CRIMR is founder-led and product-obsessed, which means our roadmap is driven by what our users need—not what investors demand.

  • Where others slap "AI" on top of outdated code, CRIMR was designed with machine learning in its DNA. Our embedded analytics turn incident reports into predictive intelligence—so you’re not just documenting crime, you’re staying ahead of it.

Smart Case Management That Actually Solves Cases

Repeat Offenders
Instantly spot and track individuals linked to multiple incidents—across all locations.
High-Risk Locations
Map and monitor incident hot spots, allowing proactive resource allocation.
SOP Violations
Surface and escalate policy breaches for fast corrective action.
Legal Hold Readiness
Ensure audit trails and case data are always litigation-ready.
Multi-Department Trends
Visualize organization-wide patterns to inform smarter strategy and resource allocation.

Loss Prevention
What You Can Track
  • Theft and shoplifting events
  • Refund fraud and suspicious returns
  • Organized Retail Crime (ORC) patterns
  • Collusion or internal theft
Why It Matters
Identify repeat offenders, spot evolving theft tactics, and build actionable intelligence across every location. CRIMR’s analytics alert your team to high-risk patterns, enabling you to move from reactive loss control to proactive prevention.

Operations
What You Can Track
  • Equipment malfunctions and failures
  • Vendor disputes or service interruptions
  • Standard Operating Procedure (SOP) violations
  • Process breakdowns or recurring bottlenecks
Why It Matters
Operational disruptions cost time and money. With CRIMR, you can log, assign, and resolve issues quickly—preventing minor hiccups from becoming costly crises. Analyze trends to pinpoint root causes and implement smarter fixes.

Safety
What You Can Track
  • OSHA reportable incidents
  • Hazard identification and remediation
  • Workplace injuries, slip-and-falls, and near-misses
  • Compliance violations
Why It Matters
A safe workplace protects your people and your brand. CRIMR centralizes all safety reports and compliance documentation, giving you audit-ready records and clear accountability—while trend analytics help you prevent future incidents.

Human Resources (HR)
What You Can Track
  • Harassment or discrimination claims
  • Workplace misconduct or code-of-conduct violations
  • Internal complaints and investigations
  • Performance issues or warnings
Why It Matters
Confidential, consistent documentation is critical for resolving personnel matters and protecting your organization. CRIMR’s secure workflow ensures every complaint is handled, escalated, and resolved with complete transparency.

Legal & Compliance
What You Can Track
  • Chain‑of‑custody documentation
  • Legal holds and evidence preservation
  • Subpoena response and litigation support
  • Regulatory compliance audits
Why It Matters
CRIMR simplifies complex legal record‑keeping and evidence management. Maintain tamper‑proof audit trails, respond swiftly to subpoenas, and prepare for audits with confidence—reducing risk and safeguarding your reputation.