Enterprise Retail Investigations Without the Usual Friction

CRIMR enables fast incident reporting, cross-organization crime linking, and shareable investigations without long contracts, inflated pricing, or rigid commitments.

Store Activity

Incident logged — Store 014
Repeat behavior — Store 207
Same vehicle — Store 118

CRIMR Unified Exposure

$0K

Connect store theft and online refund abuse into one executive view—without rebuilding cases by hand.

47 linked incidents Enterprise view

Online Fraud Signals

Refund claim — alias match
Address reuse — cross-order
Pattern escalated

From Incident Reporting to Enterprise Intelligence In Days, Not Years

2-Minute Optimized Incident Reporting

Quickly report a complex crime involving potentially multiple suspects and/or vehicles. Engineered for crime-linking.

Instant Correlation & Crime Linking

Automatically connect related events across locations and teams—so investigators see the full story, fast.

Patented Cross-Org Crime Linking

Investigators at different retailers are automatically notified of links, while preserving full privacy.

15-Second Push-Button Sharing

Share incidents & investigations via direct access or PDF generation. Ideal for working with law enforcement.

Unmatched AI Crime‑Linking Intelligence

CRIMR’s patented AI engine doesn’t just find incidents—it connects the dots across your entire organization faster and more accurately than any other solution on the market. As activity occurs, relationships are recalculated automatically to reveal repeat behavior, collusion, and evolving tactics, allowing enterprise LP teams to act faster than platforms built on static reports and delayed analysis.

No silos. No duplicate work. Just faster, smarter investigations at scale.

Connect related incidents, people, locations, and evidence into a single investigation view. Identify patterns faster, collaborate across teams, and move from isolated cases to enterprise-wide intelligence. Report, store, and resolve millions of incidents with speed, clarity, and cross-functional precision on one powerful, unified platform.

Loss Prevention

What you can track
  • Theft and shoplifting events
  • Refund fraud and suspicious returns
  • Organized Retail Crime (ORC) patterns
  • Collusion or internal theft
Why it matters
Identify repeat offenders, spot evolving tactics, and shift from reactive loss control to proactive prevention.

E-Commerce & Refunds

What you can track
  • Suspicious refund patterns
  • Fraudulent claims & returns
  • Cross-channel offender mapping
  • Integrations: Shopify, Salesforce, Zendesk
Why it matters
Link digital and in-store fraud in real time—stop coordinated schemes before they erode margins and trust.

CRIMR Comparison

CRIMR vs. Common Alternatives

A clear, LP-first comparison of deployment, lock-in, investigations, and proof—without naming competitors.

Capability
CRIMR Recommended
Salesforce-Based Platform Legacy workflow build
Retail Crime Platform Gated network model
Overhead to Deploy
Implementation time + admin load
$ Low $$$ High $$$$ Very High
Vendor Lock-In
Switching cost + renewal leverage
  • Month-to-month (cancel anytime)
  • Exportable data (leave cleanly)
  • Open sharing model (not captive)
  • Build sprawl increases dependence
  • Seat/licensing dynamics
  • Switching becomes a program risk
  • Closed/gated network
  • Longer-term agreements common
  • Migration can be painful
Platform Design
How the system is built + maintained
Ground-up build
Salesforce-based build
  • Double-vendor dependency
  • Per-user licensing dynamics
  • Flexibility constraints
Ground-up build
Linking Foundation
How incidents become investigations
Incident & investigation-based linking Incident & investigation-based linking
Person-identity-based linking
  • More sensitive to false matches
  • Can create customer friction
Patented Technology
Verifiable proof vs. claims
Patented Cross-Org Crime-Linking Network
Varies Varies
Data Residency
Where incident + evidence data is stored
Stored in the United States only Depends on configuration Depends on provider

$ indicators reflect relative deployment/administrative overhead, not list price. Actual terms vary by plan and configuration.

Comparison shown for positioning and clarity; capabilities and deployment details may vary by plan and configuration. Patent references reflect publicly available disclosures.

Unleash End-to-End Criminal Intel
& Visibility into Investigations