Standalone product: agentic AI-assisted incident reporting

Every single store associate now submits investigator-grade incident reports in 2 minutes.Piped instantly to your existing CMS.

A standalone capture layer — it doesn't replace your case management system, and it isn't a second system for your team to check. Every report pipes straight into the one you already run.

Across a multi-store chain, reports from stores without an LP professional have been almost useless for 30 years. As of today, that ends.

CRIMR's agentic AI investigator interviews the associate — voice or typing — and won't take a vague answer. The finished report lands structured and link-ready in the case management system you already use.

Try it today — you won't have access to your data until your team signs up.

No per-seat licensing No app to install No training Replaces nothing you run
CRIMR INCIDENT INTERVIEW
Submission time · 01:05
Suspect entered and stole product.⚠ Too vague to investigate
Thanks. Let's fill that out. Roughly what was the retail value of what he took?
About $214. Seven items, health and beauty.
Describe him — height, build, what he was wearing.
Male, 30s, about 6 foot, red hoodie. He had a tattoo.
A tattoo matters. Where was it, and what was it of?
A dragon. Side of his neck.
That's an identifier we can link on. Was there a vehicle?
Yeah, he got into a car.
Make and model? And did anyone see the plate?
Silver 4-door sedan. We only got part of the plate.
Partial plates still link. What did you get?
ABC-12, and maybe a 7 after it.
Report complete — filed and sent to your case system.
Hold to speak
Incident record
Building
Value
$214.00 · 7 units, HBA
Suspect
M, 30s, ~6'0", red hoodie
Identifier
Dragon tattoo, neckLinks
Vehicle
Silver sedan, 4-door
Plate
Partial — ABC-12, poss. 7
Sent to your case management system

Illustrative interview shown at 2× speed — the timer runs at real elapsed time.

It lands in the case management system you already run.

No migration. No switching. No new system of record. CRIMR captures the report — your system keeps it, exactly where your team already works.

Email-to-case Webhook SFTP Custom field mapping
The gap

Your LP professionals write good reports. Everyone else gets a blank box.

Most incidents are witnessed by someone who has never been trained to document one. A trained investigator knows what a case needs — suspect description, vehicle, plate, direction of travel, dollar value, timeline, whether it matches last Tuesday. An associate staring at a text field writes one sentence and gets back to the floor.

Unusable for investigation

No description worth searching. No vehicle. No timeline. Nothing an investigator can pick up and work.

Invisible to linking

A report with no structured detail matches nothing. The same crew hits four of your stores and it reads like four unrelated events.

Dead for prosecution

Cases get declined on documentation, not on merit. Restitution needs a record that holds up. Most store-level reports never could.

The idea

A trained investigator on the line for every single incident.

Imagine a hotline your associates could call the moment a crime happens — and a trained investigator picked up every time.

Someone who knows which questions actually matter. Who won't let “he had a tattoo” go by without asking where it was and what it looked like. Who knows a partial plate is still worth writing down. Who keeps asking until the report can be linked to the same crew hitting your other stores — and can hold up when someone finally gets prosecuted.

That is what this is. Except it answers every call, at every store, at the same time — and it never has a bad day.

It knows what to ask

Suspect description, vehicle, plate, direction of travel, dollar value, timeline. The things a case needs and an untrained witness never thinks to mention.

It won't accept a vague answer

“He had a tattoo” becomes a dragon on the side of his neck. “We only got part of the plate” becomes the partial. That is the difference between a note and evidence.

It documents like an investigator

Structured the way linking and prosecution require — so the same crew hitting four of your stores stops reading like four unrelated events.

And unlike a hotline, it can see.

It walks the associate through getting photos of the suspects and the vehicles — and each image is attached to the person or plate it actually shows, right inside the same conversation. Not a folder of loose pictures for an investigator to sort out days later, when nobody remembers which car belonged to which guy.

Every store gets the same interview — the one your best investigator would have run.

The difference

Same incident. Two reports.

One associate, one five-minute window, one phone. The only variable is who asked the questions.

What gets filed today
Free text
“Suspect entered and stole product.”
No suspect detail No vehicle No plate No timeline Not linkable
What the agent files
Structured
Suspect — M, 30s, ~6'0", red hooded sweatshirt
Identifier — dragon tattoo, side of neck
Vehicle — silver 4-door sedan · partial plate ABC-12
Items & value — 7 units, health & beauty · $214.00 retail
Photos — 2 attached to the suspect, 1 to the vehicle
Linkable Searchable Prosecutable Photo-attributed

Illustrative example — not real case data.

Integration

Your system stays your system.

We just make everything flowing into it better.

This does not replace your case management system. It feeds it.

CRIMR AI-assisted reporting is a standalone capture layer. Your records, your workflow, your system of record — all unchanged. The only difference is the quality of what arrives.

WHO REPORTS Store associate On their own phone 2 min CAPTURE LAYER CRIMR Agentic AI interview Structured, link-ready record instantly WHERE YOUR TEAM WORKS Your case management system Unchanged Your investigators never log into CRIMR. They open the system they opened yesterday.
API

Pull reports and attachments straight into your own application, on your schedule.

Webhook

Posted to your endpoint the moment each report is submitted.

SFTP feed

Scheduled drops into your existing pipeline.

Email-to-case

Reports arrive at your intake address in a structured, parseable format.

Custom field mapping is part of onboarding.

We map to your schema during implementation so reports land in the fields your team already uses.

How it works

From sign-up to your system.

No app. No seats to provision. No training curriculum. The associate does the one thing they already know how to do — answer questions about what they saw.

1
Your company signs up

One agreement and one domain authorization stands up your private enterprise account. Nothing to install, nobody to license, no rollout to schedule store by store.

2
An associate taps the universal crime reporting button

CRIMR's universal crime reporting button at report.crimr.com, on whatever phone is already in their pocket. No app to download, no login wall, no seat that had to be bought for them first.

3
Their email domain maps them to your company's account

They verify with their company email. Domain authorization routes the report into your company's account automatically, isolated under your own records — and gives every report an accountable author.

4
An agentic AI investigator interviews them

Voice or typing — and it won't take a vague answer. It knows what a linkable report needs — suspects, vehicles, plates, dollar value, timeline — and it keeps asking until it has them. Photos are captured in the same conversation and attached to the person or vehicle they show, not dumped on the case. The associate reviews every field and submits.

5
It pipes instantly into your existing system.

Structured, photo-attributed and link-ready, the finished report posts straight into the case management system your team already works in — by webhook, email-to-case, or SFTP, mapped to your fields. Nobody rekeys anything. Nobody logs into a second system to find it.

Getting started

Two things from your team. That's the whole setup.

No implementation project. No professional services engagement. No phased rollout by region.

1
Book a meeting to sign up

A short call to put the agreement in place and stand up your company's private account. Nothing to count, nobody to license, no seats to allocate before anyone can report.

2
Send us your location list

An Excel or CSV file of your stores — the one your team already keeps. That is the only data we need to configure the account.

3
Your team starts reporting

Any employee at your company files through CRIMR's universal crime reporting button and picks their store from your location list. Email-domain authentication keeps every report isolated to your company's account — nothing for them to set up, and nothing for you to push to a phone.

That is the entire deployment.

No software installed on a single phone. No training curriculum to write. Your field mapping to your case management system is handled during onboarding, and every store is covered the day you go live.

Associate safety
Observe and report. Never engage.

The product enforces the posture your team already trains. The associate is a witness, not an intervention — the interview happens after the fact, on their phone, away from the floor.

Every store, a perfect witness.

Security

Your data, under your own records.

Enterprise reports are stored under your company's records, verified by company email domain, with row-level security.

Verified by company email domain — domain authorization routes each report into your account automatically.
Row-level security — your records are isolated under your company, not pooled with anyone else's.
Identity verified at submission — email and SMS, so every report has an accountable author.
Your data is yours — including the feed out. Documented format, on your schedule.
Dedicated single-tenant instances are available for enterprises that require them.
Full audit logging — who filed what, when, and what changed.
Questions we get

Straight answers.

Does my team have to work in two systems?
No. Your LP team never logs into CRIMR. Reports are captured on the associate's phone and delivered into your case management system, so your investigators open the same system they opened yesterday — the reports waiting in it are just far better. CRIMR is the capture layer, not a destination your team has to check.
We already have an in-house incident system.
Good — keep it. Reports pipe in automatically via email-to-case, webhook, or SFTP feed, and custom field mapping to your schema is part of onboarding. Your system stays the system of record.
We use another provider and can't switch.
You don't switch anything. This is a standalone capture layer that sits in front of whatever you run. Your provider's system receives better data than it has ever held.
Can we use CRIMR as the case manager for just our external or unsolved incidents?
Yes, 100%. Plenty of teams run their internal cases where they always have and use CRIMR for the external and unsolved side, where linking matters most.
Is an AI writing these reports?
No — AI-assisted, human-authored. The agent interviews and structures. The associate reviews every field and submits under their own verified identity. The AI never files anything on its own. Reports stay defensible.
What about associate safety?
The product enforces the posture LP already trains: observe and report, never engage. The interview happens after the fact, on the associate's phone. Every store, a perfect witness.
How is our data isolated?
Enterprise reports are stored under your company's own records with row-level security, verified by company email domain. Your data is yours — including the feed out. Dedicated single-tenant instances are available.
What does it cost?
Shaped to the deployment — and there is no per-seat licensing, so covering every associate isn't what drives the number. We'll walk through it on a 15-minute call.

Your store associates can be filing investigator-grade reports by tomorrow.

Fifteen minutes to walk it through. Your fields mapped to your system during onboarding. Then every associate in every store is covered — no seats to buy, no app to roll out, and nothing changes about the system you already run.

Start with one region or the whole chain. Either way you're live in 24 hours.

Protected by U.S. Patent No. 11,651,461, with U.S. Patent Application Pub. Nos. 2019/0164245 and 2026/0094161 and additional applications pending. CRIMR is a product of Detective Analytics.